For the families who keep showing up
Support keeps
them closer.
We’re shaping a simpler way for families to support loved ones inside. Take a look at the proposed steps and tell us what feels clear—and what needs more explanation.
Feedback only. Deposit processing is still unconfirmed. Please do not submit payment.
A brighter tomorrow.
Our commitment to families
A proposed experience
Less uncertainty.
More connection.
Would these steps make sense for your family? We’re gathering feedback on the concept for Theo Lacey and Santa Ana Main Jail in Orange County.
- 01
Understand the recipient details
The proposed experience would ask for a full name, booking number, and facility. Is it clear which details a family would need? Please do not send those details now.
- 02
Understand the amount and fee
The concept lets families choose an amount, with a separate $25 service fee. Tell us whether that distinction is easy to understand.
- 03
Tell us what needs clarity
Review the proposed steps and fee example. Share your feedback with the person who sent you this site. No payment should be submitted until processing options are confirmed.
Fee concept · for feedback
A chosen amount.
A clearly stated fee.
The proposed model separates the amount intended for your loved one from a $25 service fee. This example is here for feedback while processing options are being confirmed.
Service fee
$25Proposed fee, separate from the chosen amount.
Illustrative total
- Chosen deposit
- $100
- Service fee
- $25
- Total
- $125
Illustration only. This is not a payment request. Do not submit payment until deposit-processing options are confirmed.
Help shape the next step
Review the proposed option.
Browse the concept below and share your feedback. These are reference details, not an invitation to book or pay.